Social Media Monitoring
Research indicates that, on the Internet, an unhappy customer can reach approximately 220 people when it talks about a specific brand.
It's not from today that we see the explosion of social networking / social media in Brazil, but recently, a huge amount of information is being posted in Social Medias. It is essential to watch, analyze, understand and get closer to your clients and prospects. Of course that in the midst of so much information not everything is relevant and Just Digital can help you to get what really matters.
To supply the need of our customers in follow up their brands and products, we created a product, called Just Mind, which main goal is to trace and classify everything that is talked about a brand or product in the differents social media relevant to the company market. Integrated with Just Mind, we deliver more depth analysis with the Social Media Intelligence service, in which we identify and compile some data that the Just Mind can not infer automatically, transforming data into information.
What Just Mind does:
- Crawling daily of the citations from a brand or product in the differents social medias;
- Rank citations as positive, negative and neutral;
- List of most influential social media;
Social Media Intelligence:
- Identification of the most influential HUBS (most influential users);
- Interest subject of the HUBS;
- Identification of the users profile who made citations (gender, age, region);
- Identification of HUBS profile (gender, age, region);
- Identification of users / dissatisfied client
- What users need your help for some kind of doubt;
- For a determined subject - where it begins and where it ends;
- Identification of the most influential blogs;
- TAGS / Terms more relevant linked to brand or product;
Contact us and request more information about the Just Market Watcher and about the way of hiring.